Hydro X · Murwillumbah NSW

Accessibility

We want anyone who lands here to be able to read the page and get hold of us. This page sets out how the site follows the accessibility settings on your own phone or computer, what we have built into the site, where it still falls short, and how to tell us when something is not working.

Your device

The site follows the settings you already have

There is no separate accessibility widget on this site. The settings on your phone, tablet or computer reach every page directly, so you set them once and they work everywhere, not only here. There is no account, no sign up, and nothing about your settings is sent to us or to anybody else.

Zoom · Text size

Larger text

Zoom in with your browser, or turn up the text size on your phone. The whole site steps up with it: headings, paragraphs, buttons, the phone number and the enquiry form. The text reflows down the page instead of running off the edge.

Reduce motion

Less motion

Turn on Reduce motion on your phone or computer and the small fade in as each section comes into view is off. Nothing is hidden by it: the content is simply there when you get to it.

Keyboard

Always know where you are

Press Tab and a clear outline follows whatever the keyboard is sitting on, so you can see where you are as you move down a page. The order follows the page from top to bottom.

Your settings

Why we do it this way

Worth knowing, because it explains what will and will not follow you around.

  • WhereIn your phone or computer's own settings, not in a menu on this site. On iPhone and Android they live under Accessibility; on Windows and Mac under Accessibility too.
  • EverywhereSet it once and it works on every website you visit, not only this one, and on every page here.
  • No flickerYour settings are applied before the page is drawn, so you never see the page change under you.
  • Not an accountNothing leaves your device. We do not store anything about your settings.
  • Turn it offSwitch a setting off on your device and the site follows straight away, with nothing to reset here.
  • KeyboardMove with Tab, go back with Shift and Tab, and press Enter or Space on a link or a button.
The site itself

What we have built in

We have aimed this website at the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. We do not hold an accessibility certification or a formal audit, and we are not claiming one. What follows is what we have actually built and checked ourselves.

Keyboard

Usable without a mouse

Press Tab as soon as a page loads and the first thing you reach is a Skip to content link that jumps you past the menu. From there the order follows the page, and an outline shows where you are, before you turn anything on.

The phone

One tap to call Nathan

Every phone number on this site is a link, and a big one. On a phone it dials 0487 493 769 straight away, and the bar along the bottom of the screen keeps that within thumb reach on every page.

Motion

Your device setting comes first

If your phone or computer is already set to reduce motion, our small fade ins are off when you arrive. There is nothing to switch on here first.

Images

Photos carry a description

The job photos and the pest photos have a written description behind them for screen readers. Marks that are only decoration, like the phone icon inside a button, are hidden from screen readers so they do not add noise.

Structure

Headings you can jump between

Each page has one main heading that says what the page is, with its sections in order underneath. The header, the main content, the menu and the footer are all marked, so a screen reader can jump straight to the part you want.

Your screen

It fits the screen you have

From a small phone to a wide desktop, nothing is cut off and there is nothing to scroll sideways to reach. Zoom in with your browser and the text reflows down the page instead of running off the edge.

Straight up

Where this site is not there yet

We would rather tell you than let you find out on your own.

  • Nobody independent has checked this site. Everything on this page is our own work, tested by hand. It is not an audit and we are not going to dress it up as one.
  • We have not tried every combination. We have tested on phones and on desktop computers, not with every screen reader and browser in use.
  • Our Facebook link leaves this site. How that page behaves is not something we control.
Feedback

Tell us if something is not working

If any part of this website is hard to use, or it is not respecting the settings on your device, we want to hear about it. It is a fault like any other and we would rather fix it than leave you struggling with it.

It helps if you can tell us the address of the page you were on, the device or browser you were using, and what happened.

Call Nathan on 0487 493 769, Monday to Friday 8am to 5pm. If we do not answer please leave a message and we will call back as soon as possible.

Or send it in writing. The enquiry form has a visible label on every box, and only your name and your phone number are needed.

Pests don’t book ahead.

You can. Free quotes, no obligation, and Nathan answers his own phone.